Privacy Policy

At Artisan MRKT, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

1. Information We Collect

We collect personal information when you use our website, visit our marketplace, or engage with our services. The types of data we may collect include:

  • Personal Identification Information: Name, email address, phone number, mailing address.
  • Payment Information: Credit card details, billing information (processed securely through third-party payment processors such as Stripe).
  • Account Information: Username, password, membership details, and product listings if you are a vendor.
  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited, and timestamps).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your membership payments and sales payouts.
  • To manage your Artisan MRKT membership and account.
  • To provide customer support and respond to inquiries.
  • To send you marketing communications, if you have opted-in to receive them.
  • To analyze website usage and improve our services and user experience.

3. How We Protect Your Information

We take reasonable precautions to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes the use of secure servers, encryption for sensitive transactions, and regular monitoring of our systems.

4. Sharing Your Information

We may share your personal information with third-party service providers, such as payment processors like Stripe, solely for the purpose of providing services to you. We will never sell your personal information to third parties.

Additionally, we may disclose your information if required by law, such as in compliance with a court order or regulatory investigation.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

6. Your Rights

As a resident of Canada, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your personal data.
  • Withdraw your consent for marketing communications at any time.

If you would like to exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at hello@artisanmrkt.ca