Artisan MRKT Move in Policy

Newly Accepted, and Returning Members have 3 days from the date they're accepted to pay their deposit.

They then have a maximum of 2 weeks to move into their assigned space on their scheduled setup date.

If you anticipate any delays in moving in, please email us at support@artisanmrkt.ca at least 24 hours before your scheduled setup time.

 

A non-refundable deposit equivalent to your last month’s membership fee is required to secure your shelving space at Artisan MRKT.

This amount will be held as your last month’s payment, as we require 30 days’ notice—submitted through a Membership Cancellation Request Form—prior to ending your membership.

 

Notification & Extension Policy

24-Hour Notice Required: To ensure smooth operations, members must notify Artisan MRKT at least 24 hours in advance if they are unable to attend their scheduled set-up day.

 

Maximum 5-Day Extension: If you can't make your scheduled set-up day, we offer a one-time extension of up to 5 days. Please note, if we don’t hear from you within this window, your membership will automatically begin after the 5-day extension.

 

Your membership payment for the first month will be charged on your move-in/setup day. The credit card on file will be charged automatically, so please ensure sufficient funds are available. As a friendly reminder, we only accept credit card payments for membership fees.

 

Communication & Extensions:

We know that sometimes life happens! If you anticipate any delays in moving into your space, please reach out to us at support@artisanmrkt.ca as soon as possible. We’re happy to review extension requests on a case-by-case basis – just let us know, and we’ll do our best to work with you.

All extensions will need approval from our management team.

 

Failure to Move In:

We want to make sure you get the most out of your membership! However, if a member hasn’t moved into their space within 4 weeks of paying their deposit, the membership will be canceled and the deposit payment will not be refunded.

 

Cancellation Notification:

If you haven’t moved in within 4 weeks and we haven’t heard from you, we’ll assume you’re no longer moving forward. In this case, your membership will be canceled and your deposit will not be refunded.

 

Thank you for helping us keep everything running smoothly!