Terms and Conditions.

1. Introduction

This Agreement ("Agreement") is entered into by and between the member ("member") and Artisan MRKT, collectively referred to as the "Parties," for the purpose of establishing terms and conditions related to the display and sale of goods at Artisan MRKT retail locations (the "Property").

 

2. Goods and Pricing

2.1 Goods Selection and Display:

The member agrees to provide a selection of goods ("Goods") exclusively chosen by the member for sale at the Property. The Goods will be displayed at a Space agreed upon by both the member and Artisan MRKT. Artisan MRKT reserves the right to relocate the member's Goods to an alternate but equivalent Space on the Property for reasons including, but not limited to, remerchandising and loss prevention. Artisan MRKT will provide the member no less than 48 hours notice of the move.

 

2.2 Third party intellectual property rights Policy

All goods must be accurately described and must not infringe upon any third party intellectual property rights. If goods infringe on third party intellectual rights, Artisan MRKT assume no responsibility for the infringement and it falls entirely on the member of the goods.

 

2.3 Base Price and Processing Fee

The member shall set the base sale price ("Base Price") for each Goods item, inclusive of all applicable sales taxes. Artisan MRKT will add thirteen percent (13%) as a processing fee ("Processing Fee") to the retail price at checkout, with Artisan MRKT retaining the Processing Fee following the sale.

 

2.4 Payment for Goods Sold

Artisan MRKT will pay the member the base price for all goods sold at Artisan MRKT retail locations. Sales are directly deposited into the members bank account once monthly based on Artisan MRKT Payouts Schedule.


2.5 Non-Refundable Deposit Fee

Artisan MRKT requires a non-refundable deposit fee of $50 CAD to secure your spot. This deposit will be deducted at the time of your membership payment and once your products have been placed on the shelves. If you decide not to proceed with your membership at Artisan MRKT, the deposit will be forfeited. The deposit fee is non-refundable under any circumstances.

 

3. Memberships Fees

3.1 Membership Fees

The member agrees to provide the Goods in exchange for a Membership fee ("Membership"), as outlined below. All Membership fees will be collected via automatic withdrawal from the member's credit card on file on the payment due date each month. Artisan MRKT will implement the Past Due / Late Payment Policies for past due payments.

 

3.2 Payment Schedule

Artisan MRKT will bill members for Membership fees seven days in advance to allow for a buffer period for any payment issues.

 

4. Members' Responsibilities

4.1 Goods Delivery and Display:

The member is responsible for delivering Goods to Artisan MRKT and preparing them for display at the agreed-upon Space during scheduled times.

 

4.2 Space Maintenance

The member must maintain and organize their designated Space, ensuring it is regularly set up, decorated, and restocked. With the exception of members located out of province or town, with your permission and upon receipt of your shipments, you can send us an email and a picture of your ideal display is recommended, and we will gladly restock the items on your behalf.

 

4.3 Restock Drop-In Hours

The member agrees to visit the Property during designated operating hours. Please note that we are closed on Statutory holidays.

 

4.4 Membership Fee Payment

The member is responsible for paying membership fees to Artisan MRKT on time.

 

4.5 Loss and Damage

The member assumes responsibility for any loss or damage to Goods, displays, or related materials, including during shipping, handling, or while on the Property.

 

4.6 Tax Collection and Remittance

The member is responsible for collecting and remitting any applicable sales taxes promptly, as stipulated by law, indemnifying Artisan MRKT for any failure to do so.

 

4.7 Insurance Requirements

Artisan MRKT highly recommends that members obtain applicable Business Liability Insurance and Certificates for Goods. Requirements apply to specific categories, as detailed on Canada.ca/Insurance.

 

4.8 Conflict of Interest

Members who are actively selling their Goods at Artisan MRKT are prohibited from concurrently operating their own standalone physical store, offering the same or similar goods and/or business model. Members found in violation may face corrective actions, including potential termination of their participation at Artisan MRKT.

 

4.9 Removal of Goods

As part of Artisan MRKT' Terms and conditions, we retain the right to remove Goods or members' displays if, at our discretion, they are deemed offensive or inconsistent with advertising standards.

 

4.10 Dos and Don’ts

The member is obligated to comply with Artisan MRKT dos and don’ts, as outlined on the membership FAQ page. Any breach of the Artisan MRKT dos and don'ts  will result in immediate termination of membership and move out within 48 hours.

 

5. Membership Terms

5.1 Membership and renewal

All memberships are for a duration of one(1) month and will automatically renew unless a proper 30-day notice via a membership cancellation form is provided beforehand. Membership fees will be collected prior to the start of the following month.

 

5.2 Holiday Move Out Blackout Period

A blackout period exists from December 10 to January 31, during which End Term Notices submitted between November 11 and December 30 will be processed on December 31.

 

5.3 Ending Your Agreement

Notice to end your membership must be submitted via the Membership Cancellation request Form, at least 30 days prior to completing the Membership.  Email does not qualify has providing notice to cancel your membership.  Please complete the Membership Cancellation Request form should you wish to end your contract, and not renew for another month. Once your form is submitted your move out date will be 1 month post submission.  A confirmation message will appear once your form has been submitted.

As per membership contracts, all memberships renew if proper notice is not provided.  Please refer to your contract to find the dates of your specific account.

  

5.4 Termination of Memberships:

Artisan MRKT reserves the right to terminate memberships for various reasons, including but not limited to, non-compliance with store policies, member dos and don'ts, terms and conditions low monthly sales, unpaid invoices, or disputes related to Membership payments.

 

5.5 Disclaimer Use of CRM Tool and Customer Data

Artisan MRKT utilizes a Customer Relationship Management (CRM) tool to efficiently manage customer communications and interactions. The data collected and stored within this CRM tool are for the sole purpose of facilitating communication between Artisan MRKT and its customers.

By providing your information and engaging with Artisan MRKT, you consent to the collection and use of your data for communication purposes only. We are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care and confidentiality.

Artisan MRKT does not share, sell, or distribute customer data to third parties for any purpose other than facilitating communication and providing services to our customers. We take appropriate measures to protect the security and integrity of the data stored within our CRM tool.

While every effort is made to ensure the accuracy and security of the data, Artisan MRKT shall not be held liable for any damages or losses arising from unauthorized access, misuse, or disclosure of customer data beyond our reasonable control.

By engaging with Artisan MRKT and providing your information, you acknowledge and accept the terms outlined in this disclaimer regarding the use of CRM tools for storing and managing customer data.

This disclaimer is subject to change without notice. Please review it periodically for any updates or modifications.

If you have any questions or concerns regarding the use of CRM tools and the handling of customer data, please contact us at support@artisanmrkt.ca

 

5.6 Stripe User Agreement

Payment processing services for Artisan MRKT's members at Artisan MRKT are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to this agreement or continuing to operate as a member of Artisan MRKT at Artisan MRKT, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Artisan MRKT enabling payment processing services through Stripe, you agree to provide Artisan MRKT accurate and complete information about you and your business, and you authorize Artisan MRKT to share it and transaction information related to your use of the payment processing services provided by Stripe.

 

6. Terms and Conditions for Product Sourcing and Resale

6.1. Product Authenticity and Sourcing

By agreeing to these terms, the Member certifies that all products submitted for sale are original and not sourced wholesale from third-party platforms such as but not limited to AliExpress, Amazon, Temu, Alibaba, or similar, to be resold unaltered. All products must be handmade, hand-designed, uniquely crafted, or substantially modified to ensure their authenticity and uniqueness.

 

6.2. Compliance and Integrity

Members must ensure full compliance with this policy at all times. The Member acknowledges that misrepresentation of product sourcing or resale of unmodified wholesale items constitutes a breach of trust and is strictly prohibited.

 

6.3. Monitoring and Enforcement

We reserve the right to monitor and verify product authenticity at any time. If a Vendor is found to be in violation of this policy, the following actions will be taken:

  • Immediate removal of the violating products from the store.
  • Termination of the Vendor’s membership without the option of a refund.
  • Possible disqualification from future participation.

 

6.4. Member Responsibility

The Member accepts full responsibility for ensuring their products adhere to this policy. Any attempts to circumvent this policy by misrepresenting the origin, nature, or authenticity of products will be considered a deliberate violation.

 

6.5. Acknowledgment and Agreement

By listing products for sale, the Member acknowledges their understanding and acceptance of these terms. This agreement is binding and non-negotiable.

 

 

7. AI-Generated Art Policy

At Artisan MRKT, we are committed to showcasing original,                      work by our talented artisans. We do not accept AI-generated art of any kind. If an artist is found to be displaying AI-generated work, their items will be immediately removed from their display, and their membership fee will not be refunded.

By participating in Artisan MRKT, all members agree to uphold this policy and maintain the integrity of our creative community.

 

  1. Social Media Policy

As part of your membership, we will feature a vendor spotlight post, provided you’ve submitted your business blurb and the 5–6 images requested during onboarding.

We’ll also highlight the products you bring to our store in some of our posts and reels. While we strive to tag and invite vendors to collaborate when possible, this will depend on the availability of collaborator slots.

We reserve the right to decline or remove any social media posts or tags that do not align with our values and brand. Similarly, while we encourage tagging us in your posts, we may choose to repost or remove tags at our discretion if they don’t align with our values.

Please note that members are also expected to actively promote their own products and business. Artisan MRKT's social media efforts are designed to supplement your promotional activities, but members should not rely solely on Artisan MRKT to promote their business.

Our goal is to create a cohesive and supportive environment that reflects our shared brand vision while showcasing your business to its fullest potential.

 

9. Amendments to Policy

We reserve the right to amend these terms and conditions at any time. Members will be notified of any changes, and continued participation will constitute acceptance of the revised terms.

Contact Information

For any questions or clarification regarding these terms, please contact support@artisanmrkt.ca